Frontier Fiber 1 Gig Review: Is Frontier 1 Gig Internet Good For Residential Users In 2024?

As Internet usage continues to grow exponentially, the demand for high-speed, reliable, and affordable Internet services is at an all-time high. As of 2024, there are over 331 million internet users in the country and this number is expected to grow exponentially. Plus, recently the Federal Communications Commission updated its definition of broadband internet. As of now, a connection will be broadband if it has a minimum download speed of 100 Mbps. 

Hence, a lot of ISPs are now offering fast gigabit and multigigabit internet speeds. Frontier Communications is among the prominent players offering a solution tailored to modern households: the Frontier Fiber 1 Gig Internet plan. But is it good in 2024 when there is so much competition?

That’s what we are going to evaluate in this Frontier Fiber 1 gig review blog. We will analyze the plan in terms of performance, costs, and overall value to help you determine if it’s the right internet solution for your home. So, let’s start our review.

Frontier Fiber 1 Gig Internet: Detailed Breakdown And Pricing

Frontier’s 1 Gig Fiber internet plan is designed for users who need top-tier internet performance. It offers 1,000 Mbps download and upload speeds, making it a powerful option for homes where high-speed internet is crucial for multiple users and devices. However, during the research, I found that even though Frontier fiber internet is pure fiber (FTTH) the upload and download speeds are not symmetric. According to the company’s own disclaimer, the actual average download speed of Frontier 1 Gig Internet is between 846-1000 Mbps and the average upload speed ranges between 792-1000 Mbps. This makes it a bit weak against other internet providers like AT&T and Verizon. 

Company claims are one thing, but what’s the real situation with customers? Well, during the research of this Frontier Fiber 1 Gig review, I found mixed customer reviews. In reality, the actual download and upload speeds vary for each area. For instance, take a look at the following two customer reviews on Reddit:

Another downside of 1 Gigabit Frontier internet is the high latency or ping. According to the speed tests of over 6,261,344  customers, Frontier’s average latency is about 19.25 milliseconds. It is satisfactory, but when compared with similar plans of AT&T and Verizon this is significantly more. For instance, the latency of AT&T 1 Gig internet and Verizon 1 Gigabit plans are 8 milliseconds and 4.25 milliseconds respectively. 

What Is Frontier 1 Gig Internet Price?

As of 2024, Frontier typically offers its 1 Gig internet plan for around $64.99 per month, which is in line with other gigabit internet offerings from competitors like Xfinity, Verizon, and AT&T.

How Much Is Frontier 1 Gig Internet After 12 Months:

After the initial promotional period, many users experience a price hike. The exact amount of this hike is not disclosed by the company, but based on our experience we can assume it to increase by at least $10 per month. 

1 Gig Fiber Internet Plan Target Audience:

Who should consider Frontier’s 1 Gig Fiber plan? This service is for:

• Large households: If you have multiple users engaging in bandwidth-heavy activities simultaneously—such as streaming 4K video, online gaming, or running smart home devices—Frontier’s 1 Gig Fiber ensures smooth and uninterrupted service.
  
• Remote workers and digital nomads: With remote work on the rise, high-speed and reliable internet is no longer a luxury but a necessity. The symmetrical speeds offered by Frontier’s 1 Gig plan are ideal for tasks like video conferencing, uploading large files, and cloud computing.
  
• Gamers and streamers: Online gamers require low latency and fast, stable internet to avoid lag, while streamers need robust upload speeds to broadcast in high definition. The 1 Gig plan excels in both areas, making it a great fit for serious gamers and content creators.
  
• Tech enthusiasts and smart home users: Homes with numerous connected devices, such as smart security systems, lights, thermostats, and appliances, will benefit from the strong, consistent connectivity provided by fiber internet.
  

Frontier Fiber 1 Gig: Reviewing Additional Costs(Fine Print)

Professional Installation Fee: Is It Free?

For new customers, Frontier typically offers free professional installation on all fiber plans as part of their promotions. However, this is usually contingent on signing up online or during specific promotional periods. The actual value of this professional installation is $100. So, you can think of it as a discount. 

In some cases, you might opt for self-installation, though this is often more challenging with fiber internet due to the specialized equipment required.

1 Gig Frontier Internet: Data Caps And Contracts?

One of the appealing features of Frontier’s Fiber plans, including the 1 Gig service, is the absence of data caps. This means you can stream, download, and game as much as you want without worrying about hitting a usage limit or facing overage fees.

On the other hand, another drawback of 1 Gig Frontier Internet is yearly contracts. You will have to sign a 12-month contract, and if you cancel the subscription before 12 months, you will have to pay an early termination fee of $100. 

Equipment Cost For 1 Gbps Fiber Optic Plan:

With the Frontier 1 Gig plan, you’ll need a compatible modem and router to take full advantage of the high-speed fiber connection. Frontier typically provides this equipment for $10 per month. However, many users choose to buy their own modem and router to avoid rental fees and ensure they have the latest technology.

Frontier 1 Gig Plan Coverage Map

While Frontier’s fiber internet services are expanding, they are still not available in all areas of the United States. As of 2024, Frontier Fiber is available in 25 states across the country. However, the 1 Gig plan is not available in all of these states and has very limited availability. The following map shows all the states and areas in which Frontier Fiber 1 Gig internet is available:

Even in the above-shown areas, the coverage is not complete. As per the latest data from the FCC, the coverage of Frontier fiber internet in these areas is  62.41%. This makes the Frontier gigabit internet a very limited choice. 

Best Frontier 1 Gig Fiber Internet Router

To get the most out of Frontier’s 1 Gig plan, you need a router that can handle the high speeds and ensure strong Wi-Fi coverage throughout your home. The Eero Pro 6E is one of the top recommendations for Frontier’s 1 Gig service. This Wi-Fi 6E router is designed for gigabit speeds and can support a large number of devices simultaneously, making it ideal for smart homes with heavy internet usage.

Other great options include the Netgear Nighthawk AX12 and the Google Nest WiFi Pro. Both routers offer strong performance, excellent coverage, and advanced features that can enhance the overall internet experience for Frontier Fiber users.

Customer Satisfaction Rating Status In 2024:

Frontier’s customer service has historically been a mixed bag, but the company has made improvements in recent years. In 2024, Frontier ranks moderately well in customer satisfaction surveys, with scores that place them in line with other major ISPs but still behind industry leaders like Verizon Fios and AT&T Fiber.

In the American Customer Satisfaction Index (ACSI) 2024 report, Frontier received a score of 76 out of 100, reflecting a slight improvement of 3% from 2023 (74/100) but still trailing its top competitors. Key customer complaints often center on billing issues, slower-than-advertised speeds during peak usage hours, and long wait times for customer support.

Despite these challenges, Frontier’s fiber customers generally report higher satisfaction than those on its DSL plans, with most praising the reliability and speed consistency of the fiber-optic service.

Key Statistics:

Here are some key statistics about Frontier Internet:

• Subscribers: As of 2023, Frontier had around 3.12 million residential broadband internet subscribers.
• Network: Frontier’s fiber optic network covers approximately 5.2 million locations.
• Employees: In 2022, Frontier employed about 15,075 people.

Final Verdict: How Good Is Frontier Fiber 1 Gig Internet?

So, is Frontier Fiber 1 Gig internet good for residential users in 2024? Well, the answer is a half Yes. If you have other internet service providers like Verizon or Windstream available in your area then they should be the first choice. If not, then Frontier 1 gig internet is also a solid choice for your home. But always remember to review the fine print and be prepared for price adjustments after the initial promotional period.